Case Flow Category

Case Flow Category

The items in Case Flow category represent the total usage (sum of the size or counts) within the reported period.

To add a new pricing item to Case Flow category:

  1. Navigate to Case Flow
  2. Click New.
  3. Fill in the following fields:
  • Type – select an item from the list.
  • Unit – select a unit which will be applied to the pricing type in the report.
  • Select whether the item to be considered as Billable in the report.
  • Enter a Unit Price to set the single price for pricing unit.
  • Enter a Discount % to set discount for the item. (optional)
  • Select a Price Type – you can find more details in Add Pricing Information

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